Returns & Exchanges

At ZAMA, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether it's a fit issue or a change of heart, we are here to ensure your shopping experience remains effortless.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unworn garments in their original packaging, ensuring all designer tags and security seals are intact.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing